Legal Asylum seekers given access to ombudsman

Migration Facts Ireland

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Asylum seekers given access to ombudsman

The Government’s watchdog bodies are now accepting complaints from children and adults housed in the 33 direct provision centres around the country.

The “long-called for change” will provide residents with the same access to the complaints procedure as members of the public, according to both agencies.

Until now, residents in direct provision centres could only bring complaints to the Reception and Integration Agency, a part of the Department of Justice.

Residents who are not satisfied with the outcome of their complaint after it has been investigated, can take the issue further.